It is with pleasure that I write this letter of recommendation for the team at Instant Recall Australia. I found that individually and collectively the partners at Instant Recall displayed the highest professional standards, communicated a realistic perspective on what was possible and were able to offer sustainable and creative solutions to our development and implementation needs. In particular, I came to rely on and respect their:
- Perception of the task as requiring a truly creative collaboration founded upon respect for all members of the team and for the many members of our workforce with whom they had dealings.
- Expertise within the field of developing multimedia products – especially with an OH&S focus.
- Clarity in finding, communicating and building solutions to overcome diverse problems.
It was no mean task to take the legislative requirements, the complex needs of a safety committee and the vision of a design team to create a finished product of the caliber we received from Instant Recall Australia. At all times, we found the Instant Recall Australia team stayed true to our preconceptions of the finished product whilst contributing their own expertise. Budgets were rigorously adhered to and when a change to the design specifications did demand a budgetary change, this was smartly negotiated and documented so that the overall requirements and time line of the project were not compromised.
Careful evaluation of the project as it was implemented has shown that the crafting of the finished product and in every recommendation made by Instant Recall Australia, our company’s requirements were met and indeed exceeded. On behalf of the Safety, Health & Environment Committee I thank them for their major role in the creation of an exemplary Safety Induction package – and the style in which it was achieved.