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Telstra

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Project Title: Broadband

Telstra required Sales Consultant training for their Broadband product range.

Three scenario-based training products were developed to simulate different conversations between Telstra Sales Consultants and customers. This helped to guide the consultants on how to best handle the customer's queries for this product.

Audience

  • Sales consultants

Delivery

  • Intranet

Duration

  • 45 minutes

Features

  • Text based content
  • Animation
  • Questions
  • Learning activities
  • Registration
  • Recording